These Terms

Our terms and conditions together with the documents referred to in them tell you the basis on which CSP will supply goods to you. Please be sure to read these carefully before placing an order, as by ordering you are agreeing to be bound by these terms. That being said we want you to know that our terms and conditions are designed to make you aware that we'll never share your private data, our site is fully secure and your consumer rights are protected.

General warranties
CSP retains title of the goods until orders are paid in full.

Returning goods
Products that prove to be unsatisfactory may be returned for a refund, exchange or credit note subject to the following conditions

• We receive the goods within 14 days of dispatch.
• Items and their packaging are recieved in a re-saleable condition.
• Items are received with a copy of the original invoice, reason for return and return reference number (call our sales team for details).
• Items are returned with the carriage paid.

Products that develop a fault
If a product develops a fault you should contact us to make us aware as soon as possible - by email or by phone. We provide warranty on products and packaging up to six months from date of purchase, excluding products that are deemed a consumable item - such as microfiber towels, wash mitts, brushes and other items that will invariably be subject to wear and tear from intended use. These are only covered for a period of 1 month from purchase date.

In all cases you must be willing to supply proof of purchase in the form of an order ID, invoice, or confirmation email.

Additional costs
CSP will not be held liable or responsible for any additional costs incurred by products shipped or ordered in error.

Shipping
All items ordered before 1pm noon we aim to ship same day with our chosen couriers APC and FedEX unless otherwise stated at the time of ordering.
Orders placed after 11am noon on a Friday will be shipped the following Monday (excluding bank holidays, in which case it will be the next working day). If the item is out of stock for whatever reason you will be emailed within 24hrs to inform you of this.

In all cases "working day" refers to the next day of business between Monday-Friday, excluding Saturday & Sunday as well as all public holidays in England in which case we will be closed.

Shipping will be calculated at the checkout

Ordering & pricing
Verbal orders are accepted but will need email confirmation or payment over the phone by credit/debit card. Auto Finesse is not held responsible for typographic errors within catalogues, advertisements or price sheets. All up to date prices are available on our website.

Method of payment
We accept all major credit and debit cards online or by telephone, all transactions are processed securely by our payment partner Payal.
For customers who wish to pay via bank transfer, please contact us for details.

IMPORTANT - PLEASE NOTE

All terms and conditions noted are without exception (subject to change without notice).